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FIS is an SAP partner with "Gold" status fulfills all SAP service and support standards

To guarantee that partners fulfill the quality requirements defined by SAP in regard to support standards, tools, product-related expertise and service quality - SAP again grants its PartnerEdge Partner Center of Expertise status to FIS Information Systems. FIS regularly participates in the associated partner audit and has just obtained the SAP PcoE certification for the third time in a row.

The requirements for the SAP Partner Center of Expertise status have become more and more demanding in recent years. Partners are required to provide a uniform and worldwide high quality level. The performance of the entire FIS support infrastructure ensures these requirements. The high level of performance has been confirmed by the recent awarding of SAP Partner Center of Expertise (PCoE) certification.

Besides telephone and e-mail, FIS Information Systems uses its own Support Management System FIS/oss® for the 24/7 SAP support with the SAP Solution Manager Enterprise Edition as a central platform.

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FIS/crm

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FIS - Customer Relationship Management

FIS/crm  is a web based application that empowers organisations to determine and maintain data and information regarding customers and your relationships with them. FIS/crm enables organisations to work with the information in marketing, sales, cost accounting and customer service. An optimised and integrated CRM enables an easier, faster and lower-cost structuring of your business processes - from acquisition and order processing through to customer support.

Key benefits:

  • Independently executable web-application that is available anywhere - without an SAP ERP connection
  • Deep integration into the SAP data model (SAP ERP and SAP Retail)
  • Intuitive operation
  • Sophisticated CRM core processes (address/contact management with activity management, lead and opportunity management, campaign control, field service support)
  • Interfaces for third party applications (best-of-breed strategy)
  • Integration for central address data maintenance and distribution with FIS/cds
  • Expandability to a corporate solution with address data harmonisation
  • Sustainability due to continuous development
  • Implementation of customer-specific enhancements by with FIS development

As an SAP value-added reseller and Gold Partner, FIS are able to offer support in the development of a strategy solution that is tailored to your company and in the implementation and operation of the CRM Web- Application. In addition, we offer you different support options to enable a problem-free CRM implementation. As part of the CRM implementation, we support industry requirements to optimise your processes.

FIS/crm offers the following advantages for your company:

  • Segmented customer profiles differentiating between highly active, moderately active and inactive
  • Intuitively operated, browser-based CRM system aimed at low customer churn
  • Comprehensive contact management
  • Function set for sales management and campaign processing
  • CRM system integrated with the SAP architecture

FIS/crm and SAP

FIS/crm is a business software that highly integrates itself into your SAP system architecture. In the FIS/crm customising component, the sales organisation structures of the SAP master data can be mapped in order to transparently match the datasets in SAP ERP and in the FIS/crm system.

For the initial master data synchronization for address data harmonisation as well as for continued data synchronisation, FIS/crm provides an interface to an integrated master data server based on SAP for data exchange between business partners within the application environment.

From FIS/crm it is possible to call SAP transactions directly - enabling ERP system data to be utilised.

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Automated Statement Reconciliations

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Automated Statement Reconciliations for SAP 

The FIS monitor provides automated statement reconciliations between vendor balances in SAP and the vendor statements. The SAP integrated application may also be used to reconcile payment advice notes from customers.

balances illustrating automated statement reconciliation

FIS / edc (statement monitor) is an integrated SAP technology that reduces the workload  when reconciling vendor statements or customer payment advice notes (remittances).

The automated statement reconciliation process can be then be achieved in less time and more economically than with SAP alone.

By freeing up time and reducing workload, the Accounts teams can then focus only on the invoices discrepancies between the statement data and SAP vendor data.

Releases of the technology run with both SAP ECC 6 and SAP S/4HANA. The application is able to process both vendor statements and customer payment advice notes in a single SAP add-in technology.

The integrated software in normally paired with the FIS OCR reading technology. This key data reading application automates the  data entry of key data from the statements. Statements can be also received via email attachments.

Automated Statements Reconciliations for Vendors

Vendor Statements usually take a lot of time to reconcile manually. In most instances - all statements are compared with the vendor account balance on SAP.

The statement monitor is focused on identifying vendors with unequal reconciliation balances compared to SAP. The solution’s main advantages include:

  • Reduced workload on the Accounts Payable team, who now only review vendor accounts with unequal balances
  • Ability to identify specific invoices from vendors that have been received or could have been misplaced
  • Improving the efficiency of the accounts payable team - who now only review reconciliation exceptions identified by the statement monitor
  • Statement data is automatically compared with the vendor balances in SAP on the date of the statement

Summary

For organisations who wish to make savings by introducing an automated statement reconciliation  process of reviewing vendor statement balances.

The statement monitor filters exceptions - statements that do not reconcile against vendor balances in SAP on the date displayed on the statement.

An alternative to

  • Manually reconciling statements against SAP vendor records
  • Spending time identifying which invoices from the statement are not in agreement with SAP

Highlights and key benefits:

  • Automatic OCR reading of vendor reconciliation contents from an emailed attachment or a scanned document 
  • Automatic comparison of data from the vendor data within SAP, filtering statements with non-zero balances
  • Identifies invoices potentially in dispute or lost invoices
  • Manual comparison of data now diminished, account team now directed to reconciliations where assistance is required
  • Vendor data from the document is compared with data in SAP in familiar a SAP GUI

Automated Payment Advice Note Reconciliations 

The document monitor can also be utilised to increase the level of automation and decrease the level of manual tasks required when reconciling customer payment advice notes (remittance advice notes).

Using the monitor, customer remittances can be matched and subtracted automatically from the outstanding invoices records in SAP prior to the payment reconciliations with the bank.

Therefore the automated process creates savings and improves matching accuracy.

Highlights and key benefits

  • Identifies invoices sent to customers that have not been acknowledged
  • Improves the efficiency of the accounts receivable team - who now only review reconciliation exceptions
  • Fewer manual comparisons of data required 
  • Customer data from the document is compared with data in SAP within a familiar SAP environment GUI  and therefore easier and quicker to adopt

Automated Data Entry from Day One

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Automated Invoice Content Extraction

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Automated Invoice Data Collection

Automated invoice data collection from day one. The OCR (optical character recognition) technology extracts the key information from invoices irrespective of their layout. Advanced machine learning technology is applied for improved recognition rates

Artificial Intelligence and Machine Learning - automated data entry

Automated invoice data collection using the FIS OCR document reader

The FIS OCR document reading software (FIS / fci) is a world leading, innovative technology that is used to automatically examine a digital invoice (or other financial document) and collect the required key data with minimal or no human intervention.

The technology generates financial and time savings by reducing the manual workload of accounts payable departments. Data quality is also increased prior to importing it into SAP or other ERP/Financials software.

Using the technology results in less data entry and therefore frees up resource for accounts departments.

The technology collects the content of invoices that are captured as a digital scan or are received as an emailed attachment.

The software offers unmatched recognition rates for invoices, extracting both the header and line-item (position) content.

The OCR technology is normally paired with the FIS / edc (invoice monitor) to post a high percentage of invoices automatically into SAP (ECC 6 or S4HANA) without the need for human intervention (no touch processing).

Data collection on day one

The OCR reading software is pre-programmed to identify specific information fields on an invoice and then extract the relevant data within close vicinity. The ‘freeform’ recognition technology automatically finds the invoice data irrespective of invoice design and layout.

  • Supplier details and invoice receiver checks are validated against the latest SAP data.
  • Invoice financial values are checked for feasibility by checking arithmetic agreement between net, tax and gross values.
  • Fuzzy technology compensates for incomplete or inaccurate data or poor quality invoice scans.
  • Several OCR engines are utilised to increase data reading accuracy.
  • Machine learning, any manual confirmations or checks are stored in an intelligent knowledge base for each vendor to build up a statistical probability of the key data locations.
  • Automated data entry means that the cost of processing invoices is reduced and savings are generated by the technology.
Reporting

Detailed reports illustrate vendor invoice volumes and data extraction rates for specific fields to identify issues with suppliers.

FCI report recognition rates - automated data entry

Summary

For organisations who wish to

Make savings by introducing automated data entry processes and significantly reducing the workload on accounts departments.

Improve data quality by introducing automated validation and feasibility checks  against SAP data.

Alternative to
  • The printing and manually keying in data from a physical document
  • The slow process of data-entry of  invoice data with inherent errors
Key Technologies
  • Multiple OCR engines - working in agreement
  • Automatic recognition of suppliers,  company codes and order numbers
  • Automatic forwarding of emailed invoices
  • Machine learning by storing key invoice data from previous invoice completions
  • Freeform recognition, FIS / fci is pre-conditioned out-of-the box to search for key financial document data
  • Intelligent knowledge base which stores data co-ordinates for all successfully read invoices and therefore reduces the number of corrections in the future
  • FIS / fci collects header and line items automatically
  • Contributes to no-touch processing when combined with FIS / edc (invoice monitor)
  • Ability to read any semi-structured document such as sales orders, payment advice notes or vendor statements

 

 
artificial intelligence robot checking data

Automated Invoice Postings for SAP

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Automated Invoice Posting for SAP

Deeply integrated with SAP, FIS technology automates the posting of invoices and provides efficient tools for the management of invoice exceptions and queries

saving time saving money

FIS / edc (electronic document centre) is an SAP certified technology add-in that automates the processing of invoices and other documents such as credit memos, sales orders, customer payment advice notes and vendor statements with minimal manual intervention.

The automated invoice posting technology reduces manual tasks and eases time pressure on the accounts team. As a result, the administration burden is taken away from businesses.

Our software processes integrate with SAP to generate  financial savings as documents are processed automatically (no touch processing) and queries are handled more efficiently than with SAP standard.

The software is installed on the same IT infrastructure as SAP with no modifications to SAP standard required. The add-in technology works with the SAP database so that information is presented in real-time.

The integrated technology also includes additional functions to make business more efficient - specifically for the accounts team and invoice approvers.

FIS / edc (invoice monitor)

FIS / edc (invoice monitor) is normally paired with our automated data entry application. Combining these two technologies facilitate the posting of a high percentage of invoices in SAP without the involvement of the accounts team resulting in an unmatched "blind-booking" rate (no touch processing).

The application is further enhanced with the email invoice reader, which eliminates the need for printing or scanning of invoices sent as email attachments.

Invoice data for PO related invoices is compared to the open PO data and goods receipt data from SAP at item-line (position) level. A 3-way match, within a given tolerance, allows invoices to be posted automatically.

Approval Workflow

The Invoice Monitor supports several workflow functions including a workflow application running on the Web Dynpro platform, which allows approvers to action the invoice with forwarding and account assignment functions.

Invoice approval may also be completed from mobile devices and desktops via a FIS Fiori app. This solution provides a simplified workflow design for tablets, smartphones and desktops.

For organisations:

  • Wishing to automate the vendor payment process and make savings when booking invoices into SAP
  • Requiring a substantial increase in the quality of the supplier invoice data
  • With a substantial SAP ERP investment who are looking to enhance the payment processes and make financial and time savings
  • Reduce the degree of manual keying and administration tasks within the current process
  • Wishing to make digital transformations in their current processes

Alternative to:

  • Standard SAP ERP module
  • Physical movement of financial documents
  • Manual keying of data with no validation checks
  • Printing and scanning emailed invoice attachments
  • Using email as a workflow tool

Technologies:

  • FIS / edc has versions for both SAP ECC 6 as well as SAP S/4HANA
  • Flexible import of invoices via OCR and EDI
  • Line matching (MM) of invoice data with SAP data i.e. open orders and goods receipts in real time.
  • Automatic account assignments
  • Workflow options using SAP standards Web Dynpro and Fiori apps
  • Reporting tools to identify issues and bottlenecks to assist with further process improvements
  • Transparency and history audit for each invoice
  • Deep SAP ERP integration with worklists for accounts payable users
  • Presentation of EDI transactions as a standard PDF

Benefits:

  • Higher productivity of accounts payable teams with more functions in a familiar SAP standard GUI, freeing up time from repetitive tasks
  • Faster supplier payments - meeting corporate specific service levels
  • Invoice image displayed in FIS/edc and workflow modules as well as SAP ERP
  • Harnesses the intrinsic power of SAP ERP
  • Integrated into SAP but with no need for modifications to SAP ERP standard - quick enhancement pack and upgrade changes
  • Data stored once in SAP database - no data exchanges with external software
  • High blind booking rate - particularly for emailed invoices
  • Efficient interrogation tools for exceptions / query management
  • High financial return on investment
  • AP team directed to more value-added work as FIS/edc automates labour intensive tasks
  • Reduction in long invoice processing times
  • Transparency and visibility of the entire P2P process

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2018-05-02_1225

New Platform for Returnable Equipment Tracking

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iRetPlat - Innovative Returnable Equipment Platform

iRetPlat is a new, innovative and scalable platform for recording exchanges of returnable equipment such as pallets, trays, dolavs, mesh-boxes and roll cages. The platform is designed specifically for booking and recording the location, stock levels and balances of returnable equipment whether they are at regional sites, customers,"in transit", with logistics/haulage providers or owed to suppliers.

FIS iRetPlat also has the facility to bring together back-office systems (i.e. SAP ERP, Financial Accounts, Warehouse Management,Traceability Systems), mobile workers, logistics teams, regional sites, equipment providers on a single shared platform.The platform has the option to import booking data directly from the ERP and Accounts Systems and updates the equipment location and quantities in real-time, providing a single view for all platform users.

iRetPlat is accessible from a PC or mobile device with an internet connection - an alternative to recording exchanges on paper, back copy carbon notes or Excel. What makes the solution unique is that the platform has the option to be open to partners – showing the returnable equipment asset category and the quantity balance.

No IT hardware is required, the platform is “cloud-based” and available 24/7 – with the capability of recording all posting transactions and exchanges in UK/Europe. iRetPlat encompasses high functionality and an intuitive design based on cutting-edge SAP Infrastructure.

 

 

 

Key Features

ERP Back Office Data integration:

  • The solution provides tried and tested business integration tools - that map the data output from back office systems onto the platform – making equipment bookings visible to all parties.
  • iRetPlat functions as a hosted enhancement for ERP/IT systems – providing additional functionality and reporting tools.
  • Supports RFID and GS1 standards such as EDI.

Productivity and Process Improvements

  • Significant improvement in the productivity of logistics teams as transactions are made automatically or via a simple app - rather than on paper or via (bespoke) Excel spreadsheets.
  • Comprehensive management of complex operations between sites, customers and equipment providers.
  • SMART device cameras can be used for recording broken equipment or quantity variants - supporting evidence in dispute management.
  • iRetPlat Fiori/Mobile app turns SMART devices into productive working tools.
  • Exceptional user experience with SAP’s intuitive Fiori app technology features.
  • Maximise equipment utilisation with managed inventory levels.
  • No re-keying or manual input of data.

 

Photo by Ivan Bandura on Unsplash

Scalability

  • iRetPlat can be configured for all returnable equipment assets within an organisation. Additional customers, regional sites and partners added quickly and easily.
  • Cloud-based platform means that features can be managed and deployed for each logistics discipline including guest access for selected partners.
  • No IT infrastructure required – and fast “on-boarding".
  • Subscription-based monthly payment model - no upfront licence or support costs.

Dispute Management Workflow

  • iRetPlat offers workflow and notification tools to provide selected guests with the option to agree (or dispute) equipment asset types, quantities with supporting evidence of conveyed with images - using SMART devices as productive tools.
  • Collaboration and notification functions with platform guests - an alternative to using email as a workflow tool.

Dashboard / Reporting Tools

  • Several Reporting Tools are available giving your organisation a single enterprise view of returnable equipment asset volumes, conditions and locations within the entire supply chain
  • Furthermore the Excel formats for equipment stock, balances and transaction records can be tailored when necessary
  • iRetPlat provides a single view of returnable equipment from multiple providers
  • Real-time and instantaneous equipment availability checks
  • Tracking of returnable equipment quantities with time based reporting tools
  • Instantaneous view of RTP stock levels for delivery planning

 

 

FIS Information Systems – Constant Innovation

  • As one of SAP AG's leading international partners, FIS have more than 100 specialist developers of SAP Fiori apps, SAP Standard (ABAP) and bespoke application development.
  • FIS are constantly improving the platform with new customer driven ideas and advanced features.
  • FIS also host the iRetPlat - proving a single point of support for your organisation.
  • FIS provide consultancy with industry experts within the disciplines of supply chain and logistics.
  • 24/7 availability
  • Administration and user training.
  • The platform is currently available in English and German languages.

 An alternative to:

“Traditional” paper or Excel spreadsheet records of RTP exchanges

Key Applications and Industries:

  • Food Production
  • Manufacturing
  • Equipment Hire
  • Hazardous Chemicals
  • Palletised Products

info@fisuk.co.uk

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FIS Integrated Technologies Migration SAP ERP ECC to SAP S/4HANA

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Secure Investment with FIS Integrated Technologies

Organisations with FIS SAP Integrated Technologies with SAP ECC 6.0 have their investment securely protected when migrating to SAP S/4 HANA.

 

FIS/edc (New Generation) and S/4HANA

FIS/edc is supported with release SAP ERP ECC 6.0 with any database.

FIS/edc (invoice monitor) is released as a new version annually in January/February. There are now essential two SMART product lines available from FIS:

a) SMART products for SAP ERP ECC 6.0

b) SMART products for SAP S/4HANA - NextGeneration (NG)

FIS/edc is available for SAP S/4 HANA Enterprise Management 1511, SAP S/4 HANA Finance 1605 with a  release for S/4 HANA Enterprise Management 1610. FIS/edc for S/4 HANA 1610 is not a new release of FIS/edc for SAP ERP and S/4 HANA 1511. It is a new product designed specifically for S/4 HANA 1610. Existing FIS customers running FIS/edc for SAP ERP or S/4 HANA 1511 and upgrading to S/4 HANA 1610 will require to install the new release - not a maintenance upgrade.

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