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FIS SST case study 5 – Automotive B2B

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FIS - Nearshore Application Development Services (Poland)

Case Study: Automotive Retail Platform.

How FIS SST nearshoring services assisted on-line automotive retailer Auto Online, to create a platform to facilitate B2B transactions

cars on a forecourt

Introduction

Initially, retailer Auto Online were considering developing a new vehicle valuation tool by working with IT contractors. However, because the roadmap of the solution planned several new enhancements and additional functions, a nearshoring application development team  from FIS SST were selected.

Auto Online opted for a long term partnership with FIS SST that ensured continuity. FIS SST and also provided the the retailer the advantage of a resource with a wider range of technology competencies.

Challenges

The new Auto Online portal had to be built to facilitate a dynamic market with over 4,000 vehicle transactions per day.

Project management of the tasks between the  business requirements and the nearshoring application development team was based on SCRUM methodology. It was Auto Online's preference was to develop each module using Microsoft  .NET technologies. The new application was to be available in three languages - English, German and Polish.

The first solution, ‘Fleet Online’ , created a web application for marketing pre-owned fleet cars and lease returns. FIS SST provided the application development as well as the technical support.

The B2B model was then extended to include:

  • ‘Trace Online’ – to display the procurement process of vehicles
  • ‘Easy Online’ - a web-based auction software for commercial car buyers and retailers
  • ‘Value Online’ – a desktop application that identifies the location of vehicles

The web-applications were also integrated with backend systems from insurance company PZU.

 
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FIS SST case study 4 – Recruitment Portal

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Nearshoring Services for an Employment Agency

Case Study: Nearshoring Services for an Employment Agency

FIS SST assisted employment agency Silesia Personnel, with a hosted, secure and centralized access portal to candidate information

CNC machine tool operator

 Introduction

The owners of an established employment agency, Silesia Personnel, were primarily focused on the recruitment of candidates with engineering expertise (CNC machine operators, welders, electricians etc.) The agency encountered a recurring issue in the demand for new placements.

They found that the demand for engineers was consistently lower at the end of the week compared to the beginning of the week. The in-house team at the employment agency were tasked with finding the availability and qualifications of the candidates. The company had five regional offices.

The candidate information was accessible partially on paper records and partially on an electronic database of candidates. Each of the five offices had their own separate database.


FIS SST Solution

Silesia had concerns regarding developing a solution from scratch. However, lower application development costs in Poland led Silesia to give the go-ahead with nearshoring services from FIS SST for a tailored application from scratch.

The project followed a typical SCRUM methodology:

·       Collect requirements and ranked them according to priorities

·       After a few months FIS SST created a pilot version (a business portal with access to candidates and archive documents) in one of the branches

·        Implementation of new modules progressed in parallel. The launch of the new enhancements was scheduled at intervals over several months

·        After eight months in development, the management decided to rollout the application to all other branch locations

FIS SST provided the server infrastructure. The model proved to be so attractive for Silesia that FIS SST created a hosted environment for the application. FIS SST provided all resources and server infrastructure in a SaaS model.

The FIS SST nearshoring team managed the entire process from gathering requirements, design, development and implementation. The entire project was completed in less than 9 months.

Outcome

FIS SST nearshoring services created a business portal for Silesia Personnel which provided a centralized and secure alternative to disparate software and paper records at each office location. The portal was accessible by both office based employees as well as field staff and provided access to all available candidate information and their availability for employment.

 

 
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FIS SST case study 3 – Mobile/Web application temperature measurement

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Nearshore Application Development Services (Poland)

Case Study: IT Server Housing / Temperature Logging. Mobile nearshoring development  for measurement of temperature changes in an IT server room

Temperature reading via app on android phone

Introduction

FIS SST nearshoring services were tasked with developing an Android / Web application to measure temperature values and fluctuations in an IT Server room using IoT devices – presenting data graphically to key-users

Specifications:

  • Language selector ( 3 ) - English, Polish or German.
  • Publication of the temperature values on a web-site and android app
  • Alarm setting if temperature falls outside of “normal" levels
  • Temperature measurement in multiple locations – including server casing, air conditioning temperature, server room ambient temperature
  • Using Raspberry Pi as digital thermometer - IoT
  • Users to include server room management team and security staff

 
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FIS SST case study 2 – AI in Healthcare

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Nearshore Application Development Services (Poland)

Case Study: Healthcare / Artificial Intelligence for Medical Image Classification

FIS SST nearshoring team looking into the research of using computer based classification of x-rays. Use of machine learning to potentially detect lung cancer in patients

X-ray of lungs

Introduction

FIS SST worked on a research project, looking to establish if machine learning could be used to provide a reliable method of classification between healthy and unhealthy x-ray images of patient lungs.

Two of the core technologies FIS SST employed for the machine learning project included:

Tensorflow - an end-to-end platform for training machine learning models

Keras - a deep learning framework technology.

Challenges

  • Data selection and x-ray images preparation for building the machine learning models
  • Access to reference data for health individuals
  • Lack of medical expert knowledge on the assessment of x-rays
  • Various file formats for the X-ray images

 

 
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FIS SST case study 1 – Healthcare Migration

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Migration of electronic patient records system

Migration of an electronic patient records system using nearshoring services from FIS SST. The legacy system suffered with poor performance and security issues and was not supported by modern browsers

Surgion with mask looking at medical data

FIS SST were selected to provide application development assistance for the migration of electronic patient records system using nearshoring services. The work involved updating an existing electronic patient records system (EPRS) to a more modern IT architecture for a leading Medical Group. The existing system was web-based and supported patient care from registration through to final test results.

Existing System

The system was utilised by more than 150 users including doctors, technicians, radiologists, receptionists and support workers.

The system prior to migration consisted of:

  • Java Enterprise Edition Framework (back-end) and PrimeFaces (front-end)
  • Glassfish application required to run the EPRS system
  • Some components implemented as JAVA applets

The system also included data such as:

  • Personal data of the patient
  • Patient Identification data
  • Results of medical examination (i.e. MRI, CT, ultrasound tests)
  • Calendar of for the availability of medical tests
  • Identification of the medical locations and medical team members
  • Dates of contracts and payments
  • Electronic Signatures

The electronic patient records system included a workflow system that recorded the treatments and results during the patient's stay at the healthcare provider.

Typically this would include:

  • Patient registration by reception staff
  • Examination findings by medical technicians
  • Description of the examination performed by radiologists – audio recordings
  • Preparation of test results by an assistant – text form of audio recordings
  • Acceptance of the examination by a Doctor with an electronic signature
  • Issue of a paper or electronic (i.e. CD ) record of the test results for the patient by reception staff

Shortcomings of the Legacy System

shortcomings of original electronic patient records systems

Key Migration Updates

New applications revision

New System Migration

The FIS SST development team collaborated with the client who provided source-codes and a test version of the legacy application. FIS SST used SCRUM methodology for the system migration project.

The new technology migration yielded key improvements to the existing system:

  • Improvement in the system code and application architecture
  • Improved stability and performance
  • Resolving technical problems with incorrect recording of data
  • Transition to new technologies that are supported by modern browsers
  • Improved level of system security
  • Transition to the latest version of the application server 

 
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FIS Information Systems UK Limited

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FIS develop technologies that enhance the core functionality of SAP ERP (SAP ECC 6 and SAP S/4HANA). The technologies optimise business processes, automate manual tasks and improve data quality. Each FIS user becomes more productive as processes become more efficient – lowering the cost of business transactions.

"SMART" technologies are deeply integrated with SAP - working with existing SAP processes, accessing real-time data and without any modifications to SAP standard.

Online marketplace management

Marketplace Management – not just Amazon

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Marketplace Management, not just Amazon and eBay

Online marketplaces enable a fast and flexible method of product exposure to new markets and customer groups. For organisations with SAP, FIS / TradeFlex optimises marketplace management

Marketplace ManagementMost customers start their product search via online marketplaces such as Amazon or eBay. The marketplace platforms offer benefits for enterprises including:

  • international reach
  • unlimited product selection
  • individual advertising opportunities
  • optional shipping services

In order to achieve these benefits and with potentially higher margins coupled with improved customer satisfaction, a deep integration of the systems involved should be considered.

This is the preferred way to manage the information flow across the entire order-to-cash process, from product placement via billing, payments and returns processing.

Online marketplace logos

With the trend towards using market platform organisations such as Amazon and eBay, FIS have created a new cloud-based integration tool that provides comprehensive functions for SAP users.

FIS / TradeFlex allows organisations to manage their product data, orders, payments, returns and refunds. FIS / TradeFlex brings together your SAP system, the marketplace platform and additional systems including PIM (Product Information Management).

Your benefits by using FIS / TradeFlex

  • Comprehensive and process integration in SAP
  • Reduced workload for users as the entire process from order-to-cash, product selection and returns is covered
  • Full transparency of expenses and revenues, including reporting/evaluation
  • Centralised, multi marketplace management from one application
  • Significantly increase the visibility of your brands
  • Take advantage of new markets and customer groups locally and internationally
  • Improved customer service – ready to provide information at any time

Comprehensive Processes in Marketplace Management

FIS / TradeFlex offers the optimal software solution for organisations with SAP to connect to marketplaces.

Whether an enterprise wants to step into marketplace ecommerce for the first time or already transact business via this channel (by selling their product range via their own online shop).

The FIS / TradeFlex marketplace management software enables enterprises to overcome the challenges of new platforms by using state-of-the-art technology. Running on SAP Cloud Platform and the high-performance HANA database, FIS / TradeFlex provides the ideal opportunity to seamlessly integrate the sales of your product portfolio on marketplaces into the SAP.
The software enables the management of all order-to-cash process steps in one solution.

Key Features include  Available product quantities are automatically transferred to the online marketplace (i.e. adjusted to reflect actual stock levels in SAP in real-time)

  • Product attributes (i.e. size, colour, weight, materials) are automatically mapped with several marketplaces 
  • Billing documents are transferred back to the marketplaces via message control
  • Automatic prevention of unnecessary goods dispatches
  • Reimbursement management
  • Automated posting of charges if they are considered for payment
  • Returns notification via the marketplace
  • Back processing of payments in case of returns or credit memos

SAP Cloud PlatformSoftware applications from the cloud need to be continuously connected to the ERP system in order to avoid data silos.

The FIS professionals use SAP Cloud Platform Integration to implement continuous and efficient processes for hybrid IT landscapes as well.

What is FIS / TradeFlex? FIS / TradeFlex is not a marketplace itself. It is an application build on SAP Cloud platform and Cloud Platform Integration to connect B2B as well as B2C marketplaces  to SAP system (no matter whether it is an ECC or S/4HANA system). This is done with no SAP modifications.

Who is FIS / TradeFlex for? Generally for wholesalers and producers/manufacturers who want to simplify and automate their processes when selling at marketplaces. In summary, FIS / TradeFlex is used by organisations with SAP who want to automate their marketplace business channel with the least possible amount of manual work whilst focusing on the whole process.

The solution provides easy access to another sales channel besides their own shop-system.

What is the competitive advantage of FIS / TradeFlex? FIS focus on process integration far deeper than pushing an order to SAP. We differentiate our product by adding payment matching, returns cancellation, dispute management functionality.

Marketplace Platforms with FIS / TradeFlex connectivity.

fnac logo Fnac is a French based retain chain specialising in the electronics, books (including audio), electronics, CDs and DVDs and computer games.
mercateo online marketplace logoMercateo is a B2B trading platform on the Internet, providing business customers the facility to search for many suppliers and products
Otto marketplaceOtto is one of the world's biggest mail order and e-commerce companies. Brands include including Freemans and Gratton in the UK. 
Digitec Galaxus logo platformDigitec Galaxus is  the biggest online retailer in Switzerland – operating the Digitec and Galaxus online marketplaces.
Conrad logo platformConrad electronics is a German retailer of electronic products. The marketplace platform  is focused on consumer and specialist electronics including computing equipment.
French DIY chain Mano ManoManoMano  is a French based e-commerce company specialising in DIY goods and gardening products. ManoMano work with over 3000 retailers.
Cdiscount logoCdiscount is a French e-commerce website with products such as electronics, household appliances and food - as well as services i.e. banking, travel, and mobile phone subscriptions.
idealo logoThe Idealo website allows users to compare prices on a range of products from hundreds of shops and also offer selected flight destinations.

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Nearshoring (Poland) Development Services

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FIS - Nearshore Application Development Services (Poland)

The FIS SST new application development team have extensive programming expertise. A new resource for Solution Architects, Software Developers and Systems Integrators
FIS SST Offices in Poland

FIS SST is a dedicated software application developer, with an established position in the demanding IT market. FIS SST use their long-standing experience and proven methods of collaboration to provide customers with a new quality of business relationship.

FIS SST have been operating in the European market since 2002.

FIS SST specialise in custom software development and in the maintenance of dedicated systems.

For many years FIS SST have been a reliable partner in the development of intelligent software used in complex business processes.

Furthermore, FIS SST provide IT services as a competence centre with our qualified professionals having expertise including the following technologies and methodologies:

JAVA stack

  • [Languages] Java, Groovy, SQL, JavaScript, TypeScript
  • [Frameworks / Tools] Spring Boot, Java EE / Jakarta EE, Hibernate, CI/CD (Jenkins, Bamboo, GitLab), Spring Cloud, Rabbit MQ
  • [Software Development] Scrum, Event Storming, Domain Driven Design, C4 Model, Jira/Confluence, Git, Maven
  • [Databases] SQL Server, Oracle, IBM DB2, MySQL, PostgreSQL, MongoDB
  • [Frontend] Angular, React, React Native, VueJs
  • [Cloud] Docker, Kubernetes, Azure, AWS, Google Cloud Platform

Microsoft . NET stack

  • [Languages] C#, SQL, JavaScript, TypeScript
  • [Framework/Tools] .NET, .NET core, .NET Framework, ASP.NET, ASP.MVC, WPF, WCF, Entity Framework, Entity Core, SharePoint, CI/CD
  • [Software Development] Agile (Scrum, Kanban), Waterfall, Azure DevOps, Jira, Confluence, GIT
  • [Databases] SQL Server, Oracle, MySQL, PostgreSQL
  • [Frontend] Blazor, Angular, Angular.js, React, React Native
  • [Cloud] Azure, Docker, Kubernetes

SAP ABAP stack

  • [Languages] ABAP and ABAP Objects, JavaScript (JSON), XML, Open SQL, SQL Script, Native SQL
  • [Core Frameworks] SAP S/4HANA, SAP Business Suite, SAP ERP, SAP Composite Application, SAP NetWeaver
  • [Supportive Frameworks] SAP Control Framework, SAP Exit techniques, SAP ALE, EDI, BAPI, SOAP, BDC, SAP Web Dynpro, SAP BOPF, SAP Core Data Services, SAPscript, Smart Forms, Adobe
  • [Databases] SAP HANA, SAP MaxDB, Oracle, SQL Server, IBM DB2
  • [Frontend] SAP Fiori (UI5), SAP Web Dynpro, SAP GUI, Business Server Pages (BSP)
  • [Cloud] SAP HANA Cloud Platform, SAP Cloud Platform Integration

FIS SST not only provide extensive, professional expertise in Java, Microsoft NET and SAP ABAP technologies under one roof, but we are also able to provide flexibility to adapt to the required developer capacities of our clients.

This could be as part of a strategic partnership where we provide an off-shore permanent resource or, as part of a specific project with a dedicated team, which temporarily supports the customer as an “extended workbench”.

High quality work and customer satisfaction are always our top priority.

FIS SST provide qualified development professionals (i.e. tester, junior, mid-level and senior level developers) with an attractive price/performance ratio. We provide pricing models based on either a  time and materials basis or for a fixed price for a defined project scope. 

The case studies illustrate some of earlier application work. Our main specialties include system migrations,  (i.e. updates to software with legacy software components) business portals (i.e. generally the consolidation of disparate systems in a single application hosted on a  cloud platform) or applications build from scratch,

FIS SST language capabilities are in English, German and Polish.