FIS iLog

FIS iLog Launch Returnables Platform

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FIS iLog Launch Returnables Platform

In addition to the market leading SAP based FIS/wws suite of solutions specifically for the “trade” wholesale industry, FIS also offers expertise and consultancy in logistics and supply chain integration. FIS also announced a new proposition to the “logistics community” at the LogiMAT/Tradeworld Fair in January 2017.

FIS-iLog GmbH, introducing its new iRetPlat (integrated Returnable System Platform) solution for the first time. This is a new kind of cloud platform for the management of reusable transport packaging (RTP). In his lecture "Digital logistics collaboration – a (r)evolutionary cloud platform for anyone involved in logistics", Johannes Weigand, managing director of FIS-iLog GmbH explains how logistics players in the RTP management can make savings of 20-30% or more of the usual process costs – i.e. non-integrated records using paper documents or excel.

The platform is hosted by FIS and is available across UK/Europe – an electronic logbook of returnable transport assets. The solution integrates with ERP and Accounts software – not restricted to SAP users.

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Master Data Toolkit Certification SAP S/4HANA

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Master Data Toolkit Certification SAP S/4HANA

FIS / mpm has recently been certified by the SAP Integration and Certification Centre for the integration with SAP NetWeaver and also NetWeaver on HANA. This certification is the third FIS SAP-Integrated technology to be awarded certification for HANA after FIS / edc (Electronic Document Centre) and FIS / xee (Data Process Module).

FIS / mpm is an integrated SAP add-on application that is utilised specifically for making both wholesale changes and maintenance of SAP master data. The solution provides a toolkit that simplifies master data changes for both initiators and experienced data custodians. FIS / mpm enables processes such as materials management, price changes, vendor and customer maintenance to be actioned more economically than with SAP standard.

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FIS/edc Roadmap with SAP S/4HANA

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FIS/edc Roadmap with SAP S/4HANA

FIS / edc is a deeply integrated technology within SAP and is utilised to accelerate the throughput of financial documents in SAP ERP. FIS Customers planning to migrate to SAP S/4HANA Cloud platform need to be assured that the roadmap for FIS SAP_Integrated products is aligned with the new infrastructures of SAP. FIS Information Systems as an SAP GOLD Partner – works closely with SAP AG to deliver new technologies with complete SAP compatibility using standard SAP GUIs and SAP technologies such as Web Dynpro and Fiori apps.

FIS edc Roadmap and Strategy HANA

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FIS is an SAP partner with "Gold" status fulfills all SAP service and support standards

To guarantee that partners fulfill the quality requirements defined by SAP in regard to support standards, tools, product-related expertise and service quality - SAP again grants its PartnerEdge Partner Center of Expertise status to FIS Information Systems. FIS regularly participates in the associated partner audit and has just obtained the SAP PcoE certification for the third time in a row.

The requirements for the SAP Partner Center of Expertise status have become more and more demanding in recent years. Partners are required to provide a uniform and worldwide high quality level. The performance of the entire FIS support infrastructure ensures these requirements. The high level of performance has been confirmed by the recent awarding of SAP Partner Center of Expertise (PCoE) certification.

Besides telephone and e-mail, FIS Information Systems uses its own Support Management System FIS/oss® for the 24/7 SAP support with the SAP Solution Manager Enterprise Edition as a central platform.

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FIS/crm

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FIS - Customer Relationship Management

FIS/crm  is a web based application that empowers organisations to determine and maintain data and information regarding customers and your relationships with them. FIS/crm enables organisations to work with the information in marketing, sales, cost accounting and customer service. An optimised and integrated CRM enables an easier, faster and lower-cost structuring of your business processes - from acquisition and order processing through to customer support.

Key benefits:

  • Independently executable web-application that is available anywhere - without an SAP ERP connection
  • Deep integration into the SAP data model (SAP ERP and SAP Retail)
  • Intuitive operation
  • Sophisticated CRM core processes (address/contact management with activity management, lead and opportunity management, campaign control, field service support)
  • Interfaces for third party applications (best-of-breed strategy)
  • Integration for central address data maintenance and distribution with FIS/cds
  • Expandability to a corporate solution with address data harmonisation
  • Sustainability due to continuous development
  • Implementation of customer-specific enhancements by with FIS development

As an SAP value-added reseller and Gold Partner, FIS are able to offer support in the development of a strategy solution that is tailored to your company and in the implementation and operation of the CRM Web- Application. In addition, we offer you different support options to enable a problem-free CRM implementation. As part of the CRM implementation, we support industry requirements to optimise your processes.

FIS/crm offers the following advantages for your company:

  • Segmented customer profiles differentiating between highly active, moderately active and inactive
  • Intuitively operated, browser-based CRM system aimed at low customer churn
  • Comprehensive contact management
  • Function set for sales management and campaign processing
  • CRM system integrated with the SAP architecture

FIS/crm and SAP

FIS/crm is a business software that highly integrates itself into your SAP system architecture. In the FIS/crm customising component, the sales organisation structures of the SAP master data can be mapped in order to transparently match the datasets in SAP ERP and in the FIS/crm system.

For the initial master data synchronization for address data harmonisation as well as for continued data synchronisation, FIS/crm provides an interface to an integrated master data server based on SAP for data exchange between business partners within the application environment.

From FIS/crm it is possible to call SAP transactions directly - enabling ERP system data to be utilised.